When you use our Website, we collect and store your personal and or business information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth, and customized experience. This allows us to provide services and features that most likely meet your requirements, and to customize our website to make your experience safer and easier.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a service or feature on the Website. We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include your computer browser information, and your IP address. If you are interested in any of our products/ services, we need additional information to give you the right solution and then to get in touch with you.
If you transact with us, we collect some additional information, such as a billing address, a credit /debit card number and a credit / debit card expiration date, your bank details and/ or other payment instrument details , purchase order details and tracking information from cheques or demand drafts.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback to enquire on the Website, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support, troubleshoot problems into a file specific to you, as permitted by law.
We collect personally identifiable and or business information (email address, name, phone number, company name, nature of business etc.) from you when you enquire about any of our products/ services. While you can browse some sections of our Website without being a registered member, certain activities do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
The following are the purposes of collecting the Information:
i. For the verification of your identity, requirement, registration and to provide customized services.
ii. To send you required quotes, availability, delivery timelines, offer terms and conditions and other information as required for doing business transaction.
iii. For facilitating the services offered/available on the site.
iv. For advertising, marketing, displaying, sending communications, customized mailers etc.
v. For enabling communication with the users of the site, so that the users may fetch maximum business opportunities.
vi. For generating business enquires and trade leads.
Please get in touch with us at the below email address in case you would like to object to any purpose of data collection. However, please note that if you object or withdraw consent to collect data as above, we may discontinue providing you with services through our site and other applications.
We use personal and business information to provide the services you request. To the extent we use this information to market to you, we will provide you the ability to opt-out of such uses. We use the information provided by you to assist us in handling and fulfilling orders, enhancing customer experience, resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection
You hereby represent to PackSo that the information you provide to PackSo from time to time is and shall be authentic, correct, current and updated and you have all the rights, permissions and consents as may be required to provide such information to PackSo.
Your providing the information to PackSo and PackSo’s consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third-party agreement, laws, charter documents, judgments, orders and decrees.
Under no circumstances shall PackSo be held liable for any delay or failure or disruption of the content or services delivered through the Platform resulting directly or indirectly from acts of nature, forces or causes beyond our reasonable control, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, pandemic, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of third parties.
To the maximum extent permitted by law, the services provided by PackSo on or through the platform are provided “as is”, “as available” and “with all faults”, and PackSo hereby expressly disclaims any and all warranties, express or implied, including but not limited to, any warranties of condition, quality, durability, performance, accuracy, reliability, merchantability or fitness for a particular purpose. All such warranties, representations, conditions, and undertakings are hereby excluded.
To the maximum extent permitted by law, PackSo makes no representations or warranties about the validity, accuracy, correctness, reliability, quality, stability, completeness or correctness of any information provided on or through the platform; PackSo does not represent or warrant that the manufacture, importation, export, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the platform does not violate any third party rights; and PackSo makes no representations or warranties of any kind concerning any product or service offered or displayed on the platform.
The website and their contents are not targeted to minors (those under the age of 18) and we do not intend to sell any of our products or services to minors. However, we have no way of distinguishing the age of individuals who access our site. If a minor has provided us with personal information without parental or guardian consent, the parent or guardian should contact us at the email ID mentioned below to remove the information.
We employ commercially reasonable security methods to prevent unauthorized access to the website, to maintain data accuracy and to ensure the correct use of the information we hold. For registered users of the website, your registration information and account information (if any) can be viewed and edited through your account, which is protected by a password. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. If you share a computer with others, you should not choose to save your login information (e.g., user id and password) on that shared computer. Remember to sign out of your account and close your browser window when you have finished your session. No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect the information, we hold for you, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.
Postal address: PackSo Technology Private Limited, Dhanashree Apartment,
A 303, Plot No 31, Sector 8, Charkop , Kandivalli (West) ,
Mumbai, Maharashtra, India -400067